Terms of service.

1. Business Information

  • Business Name: Elite English

  • Subjects: English, Speech, and Debate

  • Teaching Platform: ClassIn

  • Lesson Format: Individual and small group lessons

2. Lesson Policies

  • Cancellations: Students must provide at least 24 hours’ notice to cancel a class; otherwise, they will be charged the full lesson fee.

  • Rescheduling: Rescheduling is allowed only if there is availability in the teacher’s schedule.

  • Refunds: No refunds are offered for missed or canceled lessons.

  • Make-up Lessons: Available for students who cancel more than 24 hours in advance.

3. Payment Terms

  • Payment Methods: Payments are made through Stripe.

  • Payment Schedule:

    • Payment is required before booking lessons.

    • Students can choose to pay monthly or in a larger class package.

    • Discounts are available for larger packages.

    • Late Payments: If a student does not pay on time, they may lose their reserved class time.

4. Student Expectations

  • Students are expected to:
    ✅ Respect the teacher.
    ✅ Complete homework     before the due date.
    ✅ Participate actively in lessons.

5. Intellectual Property

  • Use of Materials: Students may not share teaching materials with others.

  • Referrals: Students may share a recording or picture of a lesson only as a referral.

  • Ownership: The teacher retains full ownership of all lesson materials, recordings, and content.

6. Privacy & Data Protection

  • Class Recordings: Available upon request.

  • Age Restrictions: No age restrictions apply to lessons.

7. Late Arrivals & No-Shows

  • Late Arrivals: The teacher will wait 10 minutes for a student to arrive.

  • No-Shows: If a student does not show up without notice, they will:

    • Be charged the full lesson fee.

    • Lose their lesson for that day.



8. Dispute Resolution

  • A free 15-minute English proficiency assessment is provided before committing to long-term lessons.

  • A personalized learning plan is created for each student to ensure expectations are clear.

  • Complaints, refund requests, or disagreements will be handled on a case-by-case basis through direct communication with the teacher.

9. Legal & Liability

  • Technical Issues: The teacher is not responsible for technical issues on the student’s side, including internet failures, device malfunctions, or software issues.

  • Missed Lessons Due to Technical Issues: If the student cannot attend due to technical problems on their end, the full class fee will still apply.

  • Liability Limitations:

    • The teacher does not guarantee any specific academic outcomes (e.g., exam scores, fluency level within a set timeframe).

    • The teacher is not liable for any misinterpretation of content, missed lessons due to student-side technical difficulties, or external disruptions beyond the teacher’s control.